HSHS Live 360 Health Plan
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The Live360 Health Plan network includes local primary care practitioners and specialists as well as local hospitals and other providers of medical care. The Plan maintains a stable, consistent network of providers throughout the service area for members to utilize without a referral. The Plan may issue a referral to a non-participating provider when services cannot be provided by Participating Providers in the Live360 Health Plan Network.
 
Many providers are now offering virtual visits (telehealth) - please call their office to ask about options.
The directory is updated daily. Please call Member Services at (217) 206-5050 or toll free (833) 728-0538 for an updated directory.
 
If you receive charges from an out-of-network provider who you believe was listed as in-network in this provider directory at the time of service, you may either file an appeal with Member Services by calling 563-584-4885 or sending an email to MAHPMemberservices@mahealthcare.com. See the Complaints, Appeals, and External Review Procedures section of your Subscriber Agreement for more information on filing an appeal. You may also file a complaint with your state’s Department of Insurance.

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* Board Certification   
   To check the status of a physician's board certification, go to www.abms.org
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